988 is available 24/7 to anyone experiencing a mental health crisis, substance use issue, or any other kind of emotional distress, not just suicide-related crises. People can also dial 988 if they are worried about a loved one who may need crisis support.

With 988 now available nationwide, anyone can call or text 988 (or use online chat services at 988lifeline.org) and be connected to trained crisis counselors who are part of the 988 Suicide and Crisis Lifeline network. These crisis counselors are trained to help anyone experiencing a mental health crisis or emotional distress, and they are able to resolve 80-90 percent of calls over the phone. However, individuals who are in imminent danger should call 911.